Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Negotiation
Bringing people together to solve differences.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Instructing
Teaching people how to do something.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Persuasion
Talking people into changing their minds or their behavior.
Speaking
Talking to others.
Active Learning
Figuring out how to use new ideas or things.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Coordination
Changing what is done based on other people's actions.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Writing
Writing things for co-workers or customers.